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    Exceeding Customer Expectations

    This lesson will help you better understand the mind of the customer and gain appreciation of being part of a team that provides outstanding customer service.
    SKU: P4722EN
    Want more seats or to run a course on your LMS? See the "Contact Us" area at the bottom of the page. PRICE BREAKS - The more you buy, the more you save.
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    This lesson will explain the process that determines customer expectations, describe how to exceed those expectations, and inspire the student to enhance his or her skill set and realize the benefits of exceeding customer expectations.

    Products specifications
    Course Language English
    Length Range 31 - 60 Minutes
    Length (Hours) 1
    Course Features Audio
    Course Features Video
    Module Number(s) 40329EN
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