This Synthetic Identity Fraud online training course is designed for employees of banks and other lending institutions. In this course, you will learn what Synthetic Identity Fraud is, how fraudsters create and use synthetic identities, and what you can do to reduce the risk of loss from this type of fraud.
This IT Security: Credential Stuffing online training course is designed for all employees in all industries. Credential stuffing is a type of cyberattack in which user IDs and passwords obtained from a data breach on one service are used to attempt to log into another, unrelated service. Learn what credential stuffing is, the potential negative effects of a credential stuffing attack, and best practices for IT Departments and employees to prevent credential stuffing attacks.
This IT Security: Ransomware online training course is designed for employees in all industries who work on computers. In this course, you will learn about ransomware, best practices for IT staff and other employees to prevent ransomware attacks, and recovery options in the event that your organization becomes a ransomware victim.
This Fair Housing Act for Banks online training course is designed for lending, compliance, and marketing employees. The Fair Housing Act makes housing discrimination illegal. It protects people from discrimination by providers of housing whether a landlord, broker, or bank. This course will discuss the prohibitions under the Fair Housing Act as it relates to credit applications, disclosure and information collection requirements that banks must follow, and enforcement of the laws.
This Regulation E — Gift Cards & General-Use Prepaid Cards online training course is designed for frontline and compliance employees. This course provides details on the rules regarding these types of products. Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers.
This Regulation E & Z — Prepaid Accounts online training course is designed for frontline employees. The CFPB issued rules to create comprehensive protections for prepaid accounts under Regulation E and Regulation Z. While most community banks are merely sellers of prepaid cards, not issuers, banks must ensure they are providing the appropriate disclosures and that they are accurate. Issuers of prepaid accounts must know the rules in great detail.
This IT Security: Mobile Phone Security Awareness online training course is designed for employees who use smartphones in the course of their work. In this course, you will learn to identify smartphone security threats, how to configure your smartphone to mitigate the risks and use your smartphone in a secure way.
This Strategic Management Certificate online training course is designed for management employees, entrepreneurs, and accounting professionals. This course provides up-to-date management advice. The modules in this course are: Enabling the Next Generation Enterprise; Customer Profitability Analysis; Applying the Balanced Scorecard; Implementing Process Management; Strategic Partnering; and Implementing Self-Directed Work Teams.
This Delegating online training course is designed for employees leading teams, supervisors and managers. Delegation is an integral part of employee development, product improvement, and workload management. When done correctly, it can make your job easier and your subordinates' jobs more fun. By using just a few key tips and strategies, you can make it a win-win situation.
This First Impressions online training course is designed for employees in the service industry. This course will help you better understand what comprises excellence in customer service and how to add value to your guest relationships. You will learn about the importance of first impressions and how to present actions and attitudes that result in exceptional interactions.
This Regulation FD online training course is designed for all bank employees, especially investor relations employees, in a public company. The purpose of Regulation Fair Disclosure is to make all material information about a company available to all investors at the same time. In this course, we will review the compliant way for public companies to achieve this goal.
This Housing Discrimination under the Fair Housing Act online training course is designed for employees involved in housing-related activities. This course outlines the Fair Housing Act and protections and rights under the Act provided to renters and buyers. Housing discrimination is illegal in nearly all housing, including private housing, public housing and housing that receives federal funding.
This IT Security: E-Mail Security Awareness online training course is designed for all employees who use corporate e-mail. In this course, you will learn about how cyberthieves acquire personal and sensitive information through e-mail, and infect computers, devices and networks with malware. Learn good practices for keeping e-mail systems and communications secure.
This IT Security: Working Off-Site online training course is designed for employees who are working at home or elsewhere outside the office, part-time or full-time. Learn to keep your computer, devices, and home network secure, use public networks safely, and recognize phishing and targeted phishing attempts.
This IT Security: Safe Web Browsing online training course is designed for all employees who access the World Wide Web and explores the threats to your security and privacy, and threats to your organization. In this course, you will learn about best practices for protecting your security and privacy on the web.
This Reaching Personal Goals online training course is designed for employees looking to achieve their personal goals. This course will give you a chance to change your life as you learn how to purposefully achieve your goals. You know your life could be better. You're not fulfilling your potential. Or maybe you've been wondering when your dreams will come true. This course will get you headed in the right direction and give you some tips for making it all happen!
This IT Security: E-Mail Security Awareness online training course is designed for all employees who use corporate e-mail. In this course, you will learn about how cyberthieves acquire personal and sensitive information through e-mail and infect computers, devices, and networks with malware. Learn good practices for keeping e-mail systems and communications secure.
This IT Security: Password Security Awareness online training course is designed for all employees. In this course, participants will learn about the importance of password security, good and bad password security practices, how and why hackers access accounts and systems, the consequences of these security breaches, and good practices for avoiding them.
This IT Security: Phishing Awareness online training course explores the various ways that cyberthieves use phishing messages to trick victims into providing personal information and provide access to their computers, networks, and mobile devices. Learn what phishing is, the various ways cyberthieves try to exploit our computer systems and personal information, the types of damage they can cause, and the ways to reduce the likelihood of being “phished”.
Ce cours de formation en ligne Rétroaction efficace sur le rendement a été conçu pour les superviseurs, les gestionnaires et les employés qui aspirent à un poste de gestionnaire. Ce cours vous permettra de comprendre l’importance de la rétroaction sur le rendement. La rétroaction informelle sur le rendement se donne sur une base régulière. L’évaluation de rendement annuelle est, quant à elle, un processus plus officiel. Nous décrirons les étapes d'une évaluation du rendement et, enfin, nous vous fournirons des stratégies afin que la rétroaction donnée soit constructive et efficace.
Ce cours de formation en ligne Marchéage a été conçu pour les gestionnaires, les propriétaires d'entreprises et tous ceux qui cherchent à faire carrière dans le domaine du marketing. Dans ce cours, nous examinerons l’équilibre entre le produit, la place ou la distribution, la promotion et le prix – les quatre P qui constituent le marchéage. Fixez le bon marchéage et vous augmenterez vos profits.
Ce cours de formation en ligne Marketing et service à la clientèle a été conçu pour les gestionnaires, les propriétaires d'entreprises et tous ceux qui cherchent à faire carrière dans le domaine du marketing. Ce cours examine la relation entre le marketing et le service à la clientèle. Il explore les étapes clés de la mise en place d'un programme efficace de service à la clientèle. L'accent est mis sur l'excellence du service afin de fidéliser les clients et d'augmenter les ventes.
Ce cours de formation en ligne Opportunités du marketing a été conçu pour les gestionnaires, les propriétaires d'entreprises et tous ceux qui cherchent à faire carrière dans le domaine du marketing. Ce cours explore les techniques utilisées pour identifier de nouvelles opportunités de marché afin d'augmenter la part de marché et les ventes. Ce cours examine trois activités fondamentales : l'identification des opportunités, la réalisation d'études de marché et la compréhension du comportement des consommateurs.
This Skills for Being Interviewed in a Virtual Environment online training course is designed for employees interviewing for a new job. This course explores basic interview concepts and presents strategies and tips to prepare for behavioral interview questions. This course will help you recognize the importance of preparation for an online job interview and identify questions to ask during an interview.
This Hiring Right in a Virtual Environment online training course will give you an understanding of the virtual interview and selection process and provide you with practical tips for managing the steps in the process, including the key skills you need to conduct an efficient and effective interview with potential candidates.
This Multigenerational Workforce online training course was designed for employees and managers in the workplace. This course explores generations in the workplace, how generations connect, practical strategies to promote generational leadership, how to build community across generations in the workplace, generational differences, similarities, and how to leverage differences as strengths.
This Regulation E: Disclosure Requirements online training course is designed for operations, compliance, and frontline staff. This course will provide information on electronic fund transfers and the disclosures that are required for each product or service related to electronic fund transfers. Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers.
This Regulation E: Overdrafts online training course is designed for deposit account service, compliance and operations personnel. Everyone working with customers needs to understand the opt-in requirements for an overdraft service covered under Regulation E. It is important bank personnel know whether or not the bank offers overdraft services and if so, what the policies and procedures are so they can disclose and explain them to customers.
This Regulation E: Overview online training course is designed for all personnel within the bank who work with customers that have deposit accounts, access devices, and perform remittance transfers as well as those in the operations department. This course will provide you with an overview of the various requirements of Regulation E including disclosures, overdrafts, gift cards, prepaid accounts, and remittance transfers.
This Regulation E: Liability and Error Resolution online training course is designed for frontline, operations, and compliance bank personnel. Regulation E provides basic protections for a consumer when using an electronic fund transfer service that the bank offers. This course explores the details of consumer liability and the bank’s error resolution requirements under Regulation E and unauthorized transactions.
This Regulation E: Remittance Transfers online training course is designed for frontline, compliance, and operations bank staff. This course explores detailed information on the remittance transfer rules. Regulation E, the Electronic Fund Transfers Act, establishes the basic rights, liabilities, and responsibilities of consumers who use electronic fund transfer services and of banks that offer these services.
Este curso presenta información acerca de los fundamentos de las finanzas corporativas. Muestra de qué forma varias actividades de trabajo pueden y, de hecho, afectan la salud financiera de una organización.
La retroalimentación es un proceso por el cual el desempeño efectivo es reforzado y se corrige el desempeño no deseable. Este curso proporcionará a usted estrategias para dar retroalimentación efectiva que sirva como una herramienta para aumentar el rendimiento y la moral.
Este curso de formación en línea Poder del liderazgo personal está diseñado para supervisores y gerentes que buscan desarrollar sus habilidades de liderazgo. Este curso está diseñado para ayudarlo a usted a desencadenar su potencial de liderazgo. Usted aprenderá cómo adoptar una postura, alcanzar un objetivo y motivar a otros.
This Servicemember Civil Relief Act (SCRA) online training course provides relief provisions for both consumer and business credit that was extended to servicemembers prior to going on active duty. The protections include a reduced interest rate on certain loans, protection against foreclosure, protections from default judgements in civil lawsuits, protections against repossession of property, and the ability to terminate a lease without penalty.
This Military Lending Act online training course was designed for all lending department personnel and compliance professionals. The Military Lending Act was originally enacted in 2006 and is implemented by the Department of Defense. The Act protects active duty members of the military, their spouses, and dependents from certain lending practices.
This Living in Balance online training kids course is designed to teach children and pre-teens how to avoid addictive and unhealthy behaviors and provides healthy ways to live in balance. This course will explore what it means to live a balanced, healthy life and learn about addictive behaviors and how to avoid them.
The Earthquake Preparedness online training course is designed to teach children and pre-teens what earthquakes are, where and when earthquakes occur as well how to stay safe by following an earthquake preparedness plan. The course teaches tips for staying safe during an earthquake “drop, cover and hold on” and what to do when the earth stops moving.
This Child Abuse and Neglect Reporting Act (California) online training course outlines which professions and roles are “Mandated Reporters” under the Child Abuse and Neglect Reporting Act (CANRA), what types of abuse and neglect must be reported, signs of different types of abuse and neglect, and direction on how to report suspected child abuse and neglect.
This Flood Preparedness online training course is designed for children 10-14 years old. This flood preparedness course teaches children about the following: how and when floods occur; flood warnings; developing emergency plans; preparing their homes against flooding; preparing a disaster supply kit; and communicating in the case of a flood.
This Lead Safety Awareness online training course was designed for employers, managers, supervisors, and workers in construction and other industries where workers may be exposed to lead. This course explores working safely in lead-contaminated areas. This course will discuss how to work safely in lead-contaminated environments and recognize the ways in which workers are exposed to lead.
The Equal Employment Opportunity and Affirmative Action online training course was designed for senior management, human resources managers, and supervisors. This course will give you an introduction to Equal Employment Opportunity and Affirmative Action (EEO/AA) and present employment practices that will help you comply with the EEO/AA requirements.
This Supply Chain Management Basics online training course is designed to provide an overview of supply chain management for managers and employees involved in producing, warehousing, transporting, and selling products. Learners will gain an understanding of the essential considerations for developing and managing a supply chain, the key processes in managing today’s supply chains and the capabilities of Supply Chain Event Management tools.