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Customer Service, Marketing & Sales

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Picture of The Accessibility for Ontarians with Disabilities Act eLearning

The Accessibility for Ontarians with Disabilities Act eLearning

Get informed about The AODA and IASR in this overview module.
From $19.50
Picture of The Language of Positive Communication

The Language of Positive Communication

This lesson shows how positive communication will help you feel better about yourself and make your interactions with colleagues and customers beneficial for all!
From $24.50
Picture of The Value of Brands

The Value of Brands

This course covers the many factors that contribute to the establishment of a brand. It explores the successful connections between business and consumer that a brand is able to enforce.
From $34.50
Picture of Time Management - Strategies for Sales Success

Time Management - Strategies for Sales Success

Do you feel there’s never enough time to do the things you want to – and have to – do? If so, you’re not alone, but this time crunch is avoidable. Effective time management can help you lower stress, reduce waste, improve balance, enhance productivity, and make time for all the things you should be doing at work and in your personal life. This self-evaluation course will guide you through a series of exercises designed to help you define a plan to manage your time and energy more effectively.

The exercises in the course are in PDF format. Save the PDFs in a folder on your desktop and print them out in order to complete each exercise by hand.
From $18.38
Picture of Understanding Customer Interaction

Understanding Customer Interaction

Understanding Customer Interaction will help you be prepared to handle just about any customer service situation you encounter. You will also learn how to put your customers at ease by providing exceptional service.
From $24.50
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